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TraceAIble

Privacy Policy

Last updated: September 29, 2026

TraceAIble exists to reduce your exposure — so we hold ourselves to a higher standard than the sites we check. This policy explains exactly what we collect, why, and how you stay in control.

1. What we collect

  • Account details — your name, email address, and sign-in credentials.
  • Check details — the information you ask us to check: city and country, extra emails, usernames, and (optionally) phone numbers. Nothing is checked without your explicit consent first.
  • Results — the findings from your checks, your exposure score history, and the status of your removal requests.
  • Billing — plan and payment status. Card numbers are handled entirely by our payment processor; we never see or store them.
  • Usage basics — sign-in events and feature usage needed to keep the service secure and working.

2. What we never do

  • We never sell your personal information. Ever.
  • We never share your details with data brokers or advertisers.
  • We never run a check on you without your consent.
  • We never store your payment card details on our servers.

3. How we use your information

Only to run the service: performing the checks you ask for, watching for new exposures while monitoring is on, sending the alerts you opted into, processing payments, and keeping your account secure. We do not use your personal details to train advertising profiles or for any unrelated purpose.

4. Who sees your data

A small number of infrastructure providers help us run the service (cloud hosting, payment processing, email and SMS delivery). Each is bound by contract to protect your data and use it only to provide their service to us. When you ask us to send a removal request, the receiving site necessarily sees the details needed to locate your listing.

5. Your controls

The Privacy Center puts you in charge:

  • See your full consent history and withdraw consent at any time.
  • Pause or resume monitoring whenever you like.
  • Export everything we hold about you.
  • Delete your account and personal data permanently.

6. Retention and deletion

We keep your data only while your account is active or while monitoring is switched on. When you delete your account, your personal data is removed from our live systems promptly and from backups within 30 days, except minimal records we must keep by law (for example, payment receipts).

7. Security

Your data is encrypted in transit and at rest, access is limited to what each person or system needs, and sensitive actions are logged. Read the full picture on our Security page.

8. Your rights

Depending on where you live, you may have legal rights to access, correct, export, or delete your data, and to object to certain processing. The Privacy Center covers most of these directly; for anything else, email us and we will respond within 30 days.

9. Contact

Privacy questions or requests: privacy@traceaible.com.